2018 Customer Experience Management Conference

2017 Customer Experience Management Conference

2017 Customer Experience Management Conference

2017 Customer Experience Management Conference

2017 Customer Experience Management Conference

2017 Customer Experience Management Conference

Welcome to Nigeria Customer Service Awards

the prestigious annual awards that celebrate service excellence in Nigeria, by recognising companies that deliver effective and exceptional customer service,

Our Mission

We provide organizations with dynamic quality customer service training programs and services. Our resources enable them to deliver excellent service!

Benefits Of Participation

Awards offer you an excellent opportunity to gain industry recognition at the only awards which recognise and reward excellence service in different industries inĀ  Nigeria.

Why Attend

The Awards Ceremony is a wonderful opportunity for the industry to gather in one place to celebrate the success of peers. By attending the ceremony you can:

The Nigeria customer service awards (NCSA) is the prestigious annual awards that celebrate service excellence in Nigeria, by recognising companies that deliver effective and exceptional customer service, it also aim to raise the standard of customer service and encourage companies to go beyond paying lip service to customers. Companies are accessed based on their customer service practices in a process that includes customer feedback(Nomination), review of staff and management process that relate to customer service, and lastly the Nigeria Mystery Shoppers Provider(NMSP) www.mysteryshoppers.org.ng, Most importantly NCSA is designed to encourage companies to better their own performances as opposed to competition.

NCSA helps organization to listen to the voice of their customers by conducting an independent assessment of quality customer service.

2019 Award is Here

Have you recently experienced excellent customer service? Why not let them know how impressed you were by taking a few minutes to nominate the company to receive a Nigerian Customer Service Award.

Our Partners

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